BÖWE BELL + HOWELL (BBH) has been awarded a patent for using electronic means for delivering billing and statement information in the event that a disaster affects a mailer’s traditional mail delivery capabilities.
The patent also includes notifying customers via one or many options including phone, e-mail and company websites of the availability of secure electronic information.
“Our company extends the many ways that a business can communicate with their customers and satisfy their commitment to timely and accurate information delivery,” said Mark Van Gorp, BBH vice president of business development.
The patented approach satisfies numerous government and industry requirements for time-sensitive account holder notification of transactions, billing due dates or service terminations. In addition, the system enables businesses to receive timely payments by enabling alternative delivery and payment options.
Mike Maselli, BBH vice president of marketing and product management, said: “We are finding many new opportunities to bring together print and electronic communications in ways that previously were too difficult because of technology or workflow issues.”
Source: BBH
Tags: BBH, BOWE Bell & Howell, Hybrid
