Human Resources

Japan Post to compensate after delays

Friday, July 9th, 2010

Japan Post will pay up compensation of up to 300,000 yen for each parcel lost or damaged during the recent delays, reports Japan Today.

The article continues:

The company also said it will reimburse the shipping fees in full if the parcel’s delivery was delayed by two days or more from the designated delivery date.

It said that between July 1 and 7 when there were delays in Japan Post’s parcel delivery, 74 packages were reported missing and could not be traced-about twice as many as the figure during the same period last year.

The compensation offer is in line with provisions by Japan Post to pay up to 300,000 yen per parcel in cases such as when fresh products are spoiled or items inside are broken due to improper handling while being transported.

Japan Post will pay the actual price of the damaged product if there is a receipt, but for items without receipts it will check the market value, according to the company.

Source: Japan Today

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