Hermes has been appointed to run the e-commerce deliveries of fashion retailer Store Twenty One.
The retailer – who has 200 stores in the UK – has awarded Hermes the contract to provide delivery solution for all orders placed via the storetwentyone.co.uk website.
The three-year deal will initially cover women and children’s fashion items available online, before being extended later this year to include men’s fashion and home ware.
Hermes will collect orders from Store Twenty One’s central warehouse in Solihull in the West Midlands and deliver to addresses across the UK using its 48-hour service.
Consignments will be transported from the Solihull site to Hermes’ national distribution hub in Nuneaton, Warwickshire for sorting and onward delivery to the company’s regional depot network. From there, orders will be distributed to more than 7,500 lifestyle couriers for delivery to households across the UK.
Carole Woodhead, CEO of Hermes in the UK, said: “We are fast becoming the partner of choice for online retailers, because they recognise the value Hermes can bring to their e-commerce operations. Our courier network approach makes parcel delivery easy and accessible, contributing to a positive retail experience for the consumer.”
Rishi Bubna, management executive at Store Twenty One, added: “Hermes has a proven home delivery solution that provides a high level of service to our customers in a cost-effective manner. We are committed to growing the e-commerce element of our business, so we are working with partners such as Hermes to ensure this is a success.”