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FedEx improves deep frozen shipping service

Tuesday, February 5th, 2013

FedEx has rolled out an improvement to its shipping services for deep-frozen goods.

The company said yesterday that more options and broader access are now available for its FedEx Deep Frozen Shipping Solution.

The end-to-end service for customers sending temperature-sensitive samples and specimens around the world uses liquid nitrogen, rather than hazardous dry ice, to keep shipments cold.

It means items ranging from urgent to less critical shipments can be maintained at temperatures of below -150 degrees centigrade for up to 10 days.

The solution uses the CryoPort Express Dry Shipper container system from California-based Cryoport, inc.

The improvements to the service mean customers can now ship dangerous goods, choose from standard or large volume containers, make use of an improved ordering interface and later cut-off times.

FedEx said it has also added additional refurbishing stations in Europe and Asia, and offers more destinations for its FedEx Priority Alert monitoring and intervention service.

Carl Asmus, the FedEx vice president of market development, said: “These new features provide our healthcare customers with even greater access to some of the latest technology for shipping deep frozen items without dry ice.”

The Deep Frozen Shipping Solution sees customers placing orders online through a customised Fedex website, before FedEx provides a pre-conditioned container in which the customer loads their temperature-sensitive product. FedEx then delivers the container to its final destination, monitoring it along the way and intervening if needed during transit. FedEx then picks up the container and returns it for refurbishing.

FedEx said using liquid nitrogen to keep items cold means shipments do not need to be re-iced, and staff do not need to be trained in handling hazardous substances.

The FedEx Deep Frozen Shipping Solution is classified by the International Air Transport Association (IATA) as a non-hazardous dry shipper, FedEx said.

Source: Post&Parcel/FedEx

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