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UPU’s Postal Operations Council convenes in Berne

Monday, April 8th, 2013

The Universal Postal Union’s technical and operational group convenes from today in Berne to begin work following last October’s Congress.

The Postal Operations Council (POC) comprises representatives of 40 countries, elected at the Congress in Doha, with around 800 delegates expected to attend this week at UPU headquarters.

UPU said more than 150 proposals are up for review seeking to amend international postal regulations as the POC meets from today until 19th April.

Japan’s Masahiko Metoki, the POC chairman, said strong communication and quick decision-making would be a priority.

He said: “We need to create an atmosphere for close and constant communication between stakeholders.”

The Postal Operations Council has five committees to which various working groups report, with groups looking at issues ranging from standards and transport to postal security, customs, service quality and products.

The groups will include a new user group for the .post project, which is taking forward the global digital mail platform the UPU is developing under its top-level domain.

The POC also has a new group this year, Products Strategy and Integration, which is looking at an integrated approach for developing new physical mail services.

Chris Powell of the UK, who chairs the group, said the group was looking at developing the current range of products in light of the emerging cross-border e-commerce market.

“The UPU must have an integrated approach based on customers’ requirements to reach a structured suite of services with clear differentiation between products, covering quality, reliability, sustainability, returns and customs clearance, for example,” he said, adding that the approach had to show how posts deal with issues when things go wrong.

The UPU Congress in Doha last October saw the adoption of a new four-year strategy that runs until 2016. Driving efficiency and interconnectivity were among the priorities for the Doha Postal Strategy, helping postal operators to improve core mail services while diversifying their businesses.

For the next four years, the UPU’s POC includes representatives of Algeria, Argentina, Australia, Austria, Belgium, Benin, Brazil, the Republic of Bulgaria, Canada, China, Cuba, Ecuador, Egypt, France, Germany, Ghana, Great Britain, Greece, India, Indonesia, Italy, Japan, Kenya, Kuwait, Malaysia, Netherlands, New Zealand, Norway, Qatar, Russian Federation, Saudi Arabia, South Africa, Spain, Switzerland, Thailand, Tunisia, Turkey, Ukraine, United Arab Emirates and United States of America.

Source: Post&Parcel/UPU

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