This website uses cookies. Continued browsing of this site implies consent for the use of these cookies. Find out more here >>

P&P News Sign-up (Help)

  •  Daily newsletter
  •  Weekly newsletter

News

FedEx launches free delivery manager service for US packages

Friday, April 26th, 2013

FedEx has launched a new delivery manager system that allows customers to receive notification of when their packages arrive.

The FedEx Delivery Manager service is free for customers to sign up to, and allows them to choose various delivery options for FedEx Express and FedEx Ground packages.

It allows options such as scheduled deliveries for a certain time or date for a $5 fee, or they can request a two-hour delivery window for a $10 fee.

FedEx can be told where to leave packages at a customer’s property, authorized to leave packages requiring a signature even if recipients are not home – through an online signature system – or hold a package for up to 14 calendar days.

Items can be redirected to a nearby FedEx Office or FedEx Express location, or another address entirely for a $5 fee.


FedEx is making the service available free of charge through various digital platforms

Tracking packages can also be managed through the service, even for customers that do not have a tracking number or FedEx account, the company said.

“FedEx Delivery Manager puts convenience in the hands of our customers,” said Raj Subramaniam, executive vice president of Marketing and Communications at FedEx Services. “These flexible options help provide more ways for our customers to manage deliveries to suit their schedules.”

The new service from FedEx follows the considerable success of rival UPS with its UPS MyChoice service, which is a subscription service that allows customers extra control on their delivery options, as FedEx looks to compete in the booming US e-commerce package delivery market.

The FedEx Delivery Manager service is available through various digital platforms including a free mobile app. Delivery alerts can be requested via email, text message or phone.

Source: Post&Parcel/FedEx

Tags: , , , ,

Leave a Comment

You must be logged in to post a comment.

Jobs RSS Job of the week

Partnership Director

London, United-Kingdom
Salary: 70,000 - 85,000 GBP per annum

Advertise with us

Advertise with us
We provide brands with an exciting range of advertising opportunities to reach the influential Post & Parcel audience. With campaigns suitable for every budget you can achieve your marketing objectives with Post & Parcel.

Find out more

New Directory Members

Pitney Bowes

Pitney Bowes provides technology solutions for small, mid-size and large firms that help them connect with customers to build loyalty and grow revenue. Although traditionally known for providing quality business communications products, particularly franking machines, these products only represent a small proportion of the products and services Pitney Bowes offers to its customers.

About Post & Parcel

Post & Parcel is your key to the global mail and express industry. Every week Post & Parcel features the latest news, analysis of trends, insightful viewpoints, top jobs and exclusive interviews with leading industry experts.

Find out more