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Postal Digest: News from India Post, PHLPost, Correos, Post Office Ltd

Friday, June 21st, 2013

Rounding up some more of the latest news from around the postal world, with India Post launching an air express service and Post Office Ltd ramping up its mortgage business.

India Post and Air India launch air delivery service

India Post and national airline Air India have launched a new Logistics Post Air Service.

The service links 15 airports including Agartala, Delhi, Mumbai, Kolkata, Nagpur, Bangalore, Hyderabad, Chennai, Pune, Ahmedabad, Imphal, Guwahati, Patna, Lucknow and Trivandrum.

The alliance offers three kinds of service – delivery to an airport post office, city-to-city deliveries for additional charges and a third category of door-to-door delivery services for additional fees.

PHLPost allows private firms to run post offices

The national postal service in the Philippines has launched its first retail franchising programme.

Responding to the call from the country’s president, Noynoy Aquino, for more public-private partnerships, PHLPost is allowing private sector firms to operate post offices for a P20,000 accreditation fee. Operators are entitled to a 20% rebate on PHLPost products, services and merchandise through the programme. PHLPost has produced a range of Private Mailing Stamps for postal station operators to sell, to allow security and monitoring of postal stations’ operations.

PHLPost and its first franchisee, Techno Point IT Consultancy Services, opened the first-ever privately owned postal station in Caloocan City Hall Complex at the end of May.

Correos launches direct marketing products

Spain’s national postal service Correos has launched two new direct marketing products allowing more flexibility in mailing format.

The service Óptimo (Best) allows more personalisation of mailpieces up to 800g in weight, while still allowing for automated sorting prior to delivery. The service is ideal for catalogues, Correos suggested. The “Premium” service handles shipments with irregular sizes up to 2kg. Both services come with a range of value-added services include returns and response tracking.

Correos has launched a promotional campaign including a bulk mailing to 50,000 large businesses and SMEs, as well as advertising agencies, to raise awareness of the new services.

Post Office Ltd bid to become top-ten mortgage firm

Britain’s Post Office Ltd has declared its ambition to lend £2.5bn in mortgages by the end of this year.

The state-owned post office network operator said it was responding to “unprecedented” customer demand, building on the launch of its Mortgage Specialists service, which was launched in five branches in August 2012. The service is being expanded, with 50 mortgage specialists set to be in place by the end of June.

John Willcock, head of Post Office mortgages, said: “We have seen our business grow considerably over the last six months. No two mortgage customers are the same, and by offering them the choice of taking out a mortgage online, through a contact centre, or face-to-face through one of our mortgage specialists, we are able to ensure that we’re providing the best possible service to those making one of the biggest financial decisions of their lives.”

Source: Post&Parcel

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