Pos Malaysia Berhad is the national postal service in Malaysia, delivering to 8m addresses each day.
Since 2011 the company has been part of the automotive manufacturing and distribution corporation DRB-HICOM Group, which is the postal operator’s single biggest shareholder with a 32.1% stake.
Pos Malaysia turned the financial corner after years of losses with its three-year Transformation Plan, which started in 2010, which helped address tariff levels and boosted automation in the processing network to improve efficiency levels. As a result, it has been profitable during the last three years, and has seen revenue up 16.8% from 2010 to 2012 on an annualised basis.
The company is still contending with the ongoing decline in mail and retail transactional volumes, but is now pursuing a revenue diversification strategy to look for organic and inorganic growth opportunities.
Pos Malaysia generates 62.2% of its revenue (about RM 921.5m in 2012) from its PostMel mail business, 20.8% (RM 308.7m) from PosLaju courier services and 13.7% (RM 202.6m) from its retail network.
The mail business operates through 25 mail processing centres and 350 delivery branches, with more than 3,500 posting boxes and 4,700 delivery staff.
The courier business is operated through the PostLaju business unit, also using the brand AsiaXpress for customised and express services, with PostLaju services offered from more than 1,000 outlets including more than 700 post offices, 61 dedicated PostLaju centres, 28 authorised agents and 5 service centres, serving 80% of the population with next day delivery and delivering more than 20m items a year.
Revenue: RM 1.48bn
Profit after Tax: RM 138.8m
Work force size: 15,877
Post offices: 702 post offices, 326 Pos Mini, 119 postal agents, 4,599 stamp vendors
Ownership: Listed, DRB-HICOM Group largest shareholder
Chairman: Mohd Khamil bin Jamil
Group Chief Executive Officer: Khalid Abdol Rahman
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