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DHL logistics study identifies key trends

Tuesday, October 14th, 2014

Better supply chain visibility and increasing flexibility continue to be important trends in the Life Sciences and Healthcare (LSH) industry. They are essential for guaranteeing product safety and integrity. They also enable more efficient demand-driven supply chains and allow the industry to satisfy new regulatory standards as well as distribution requirements of innovative products. At the same time, they indicate the growing importance of logistics process management and outsourcing in this highly sensitive industry.

These trends, initially identified in last year’s DHL study “Key Logistics Trends in Life Sciences 2020+”, have been re-confirmed by participants at the DHL 2014 Global Life Sciences & Healthcare (LSH) conference in Shanghai this summer. More than 170 representatives from the world’s largest pharmaceutical and medical devices companies attended the forum.

“By developing tailored and innovative logistics services, we allow our customers to adapt to the market’s complex future challenges already today,” says Angelos Orfanos, President Life Sciences and Healthcare, DHL Customer Solutions & Innovation.

In the latest customer survey, three-quarters of the companies in the LSH sector confirmed the importance of better visibility and flexibly designed supply chains. At the same time, three additional core theses of the DHL study in 2013 have also become more important from the customer perspective: (1) 58 percent of those surveyed consider more differentiated supply chains by product categories as a highly relevant trend (2013: 48%); (2) geographically expanding their own logistics capabilities to tier 2 and tier 3 cities and rural areas were considered particularly important by 31 percent of the interviewees (2013: 24%); finally, (3) a fifth of the survey participants thought that it was highly relevant to develop own-brand e-commerce frontends and distribution channels to the end consumer (2013: 13%). The survey results also included a ranking of issues the market considers to be priorities. The four issues at the top of the list were temperature control/cold chain, cost efficiency, access to and growth in emerging markets and compliance to regulatory requirements.



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Direct Link specialises in international cross border distribution and returns of e-commerce packages worldwide. Parent company PostNord (the merged Swedish and Danish Post Offices) supports Direct Link with IT expertise, postal connections and international logistics solutions, across the Nordic countries and intercontinentally.


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