Consumer delivery specialist myHermes is now testing a new scanning and printing system at more than 30 myHermes ParcelShops across Leeds that allows customers to print their parcel labels in-store.
The customer can book and pay using a mobile device and then upon receiving an email to confirm the booking, users will also be sent an attachment containing a QR code. Customers can then use their smart devices to scan the QR code in-store and the accompanying printer will distribute their label.
The company said that it has introduced the technology in response to customers’ suggestions. The system is, of course, particularly useful for people who don’t have access to a printer at home.
Martijn de Lange, Chief Operating Officer at myHermes, said: “We have installed this solution at some of our busiest myHermes ParcelShops in the city of Leeds, with a view of a nationwide rollout later this year.
“Whilst smartphones and tablets continue to grow in popularity, there are still a large proportion of people that do not own a printer. Therefore, we wanted to find a solution that was convenient, accessible and easy to use. We look forward to receiving valuable customer feedback over the coming weeks.”