Topspeed gets faster with Maxoptra

Topspeed Couriers has reduced the time taken to plan the daily work programme by up to 80%, following its take-up of the Maxoptra dynamic routing and scheduling system. A provider of courier services under the Crown Commercial Services Framework, Topspeed is using the Maxoptra platform to improve the management of key government contracts.

With Maxoptra – has been developed by a division of Magenta Technology, Topspeed can automatically produce optimised daily schedules and driver routes that in turn contribute to an improvement in customer service and a reduction in operational costs.

Topspeed Couriers provides same-day and next-day courier services across the UK, specialising in the transport of biological samples, radioactive material, criminal evidence and other restricted or prohibited materials. The company has contracts with a number of government organisations in the public health, criminal justice and environmental and food testing sectors and operates a nationwide fleet of more than 90 Mercedes Benz vans from its HQ in Knutsford, Cheshire.

“Prior to the introduction of Maxoptra, the time taken to plan the next day’s schedule was around five hours, with one of the biggest bottlenecks being the gap between our sales order processing software and our fleet tracking system,” commented Phil Mason, Operations Manager at Topspeed Couriers. “Using Maxoptra, we have been able to bridge this gap, which is contributing to a saving in operational planning of up to four hours every day – equivalent to nearly 1,000 man hours per annum.”