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De-stress delivery

Wednesday, December 7th, 2016

Nearly three-quarters (71%) of UK shoppers say that if a retailer offers them a great way to relieve some of the Christmas shopping stress – such as good Click & Collect options – they’re more likely to shop with them again, according to new research from Barclaycard.

The Barclaycard survey invited consumers to vent some of their top frustrations about the in-store Christmas shopping experiences, as well as some of their gripes about e-commerce.

According to Barclaycard: “For those buying online, slow loading websites are a big irritation for some (18%), as are websites that aren’t suitable for navigating on a mobile device (7%).

“In terms of a Christmas wish list, consumers have put both ‘click and collect’ and the ability to check stock availability online before visiting a store firmly near the top (35% each).

“In addition, almost a quarter (24%) want the ability to buy in-store and have items delivered directly to a location of their choosing.”


Source: Barclaycard

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De-stress delivery

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Direct Link Worldwide Ltd

Direct Link specialises in international cross border distribution and returns of e-commerce packages worldwide. Parent company PostNord (the merged Swedish and Danish Post Offices) supports Direct Link with IT expertise, postal connections and international logistics solutions, across the Nordic countries and intercontinentally.


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