This website uses cookies. Continued browsing of this site implies consent for the use of these cookies. Find out more here >>

Post & Parcel

powered by Triangle.


Royal Mail launching tracked email notifications for international parcels

Tuesday, September 19th, 2017

Royal Mail has launched a service that will give overseas customers of UK-based retailers a more convenient way to track their parcels.

Tracked Email Notifications is now available as a free add on with all Royal Mail International Tracked products.

Initially available to customers who have a business account with Royal Mail, the service provides recipients with a series of “push emails” which will alert them when their item has:

• left the UK
• arrived in the receiving country
• entered and cleared customs (outside the EU where data available)
• been delivered/attempted to be delivered

The system will also proactively let recipients know when their delivery has arrived or whether it is still in customs.

Royal Mail provides retailer with a link that they can embed into an email to their overseas customers. This will enable customers to select the notifications that they would like to receive, as well as their preferred language (and the languages supported include: English, French, German, Spanish, Italian, Portuguese, Danish, Russian and Greek).

The service is available in all countries that Royal Mail sends International Tracked products to with the exception of Argentina and Ecuador.

Source: Royal Mail

Tags: ,

Leave a Comment

You must be logged in to post a comment.

Royal Mail launching tracked email notifications for international parcels

New Directory Members

Direct Link Worldwide Ltd

Direct Link specialises in international cross border distribution and returns of e-commerce packages worldwide. Parent company PostNord (the merged Swedish and Danish Post Offices) supports Direct Link with IT expertise, postal connections and international logistics solutions, across the Nordic countries and intercontinentally.


Post & Parcel Newsletters (Help)
  •  Daily newsletter

  •  Weekly newsletter

Latest Issue

About Post & Parcel

Post & Parcel is your key to the global mail and express industry. Every week Post & Parcel features the latest news, analysis of trends, insightful viewpoints, and exclusive interviews with leading industry experts.

Advertise with us

Advertise with us
We provide brands with an exciting range of advertising opportunities to reach the influential Post & Parcel audience. With campaigns suitable for every budget you can achieve your marketing objectives with Post & Parcel.