DHL, one of the biggest courier operators in the world, inaugurated its new regional office and an ultra modern service centre in Abuja.
The new office, is a replica of any standard DHL service centre around the world, DHL’s managing director in Nigeria, Mr Richard Seaver, said.
Commissioning the new office Tuesday, Communications minister, Cornelius Adebayo charged courier operators in the country to make security, speed and trust their guiding principles.
“Customers of courier services have become more sophisticated, they have more choices and are therefore demanding much more than in the past,” Adebayo said.
The minister said courier operators must have the creative ability to respond to the needs of their customers in a transparent manner.
This according to him, would uplift the integrity of their service and guarantee continuous patronage.
Adebayo said that the federal government through the Nigerian Postal Service (NIPOST) was doing everything within its powers to create a conducive and stable environment for the operations of courier service in the country.
He said that his ministry was also committed to the promotion of the industry and the protection of customer rights through satisfactory delivery of service.
He pledged the determination of his ministry to purge the industry of undesirable elements and unethical practices in courier service.
Speaking, the DHL managing director in Nigeria, said his organisation considered the establishment of the new Abuja centre justifiable.
“DHL like most other business organisations has long realised the potentials that reside in this magnificent capital city,” he said.
“Apart from the presence of most government establishments, diplomatic missions and international organisations like ECOWAS, there has been an increasing growth in businesses here in Abuja,” Seaver said
He said that the northern region was the fastest growing region for DHL activities in Nigeria.
Source: AllAfrica.Com English