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	<title>Post &#38; Parcel &#187; Analysis</title>
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		<title>World Mail Awards 2011: Shortlist to be revealed in April</title>
		<link>http://postandparcel.info/36603/in-depth/world-mail-awards-2011-closing-date-approaching/</link>
		<comments>http://postandparcel.info/36603/in-depth/world-mail-awards-2011-closing-date-approaching/#comments</comments>
		<pubDate>Mon, 14 Mar 2011 23:19:05 +0000</pubDate>
		<dc:creator>Chris Dolan</dc:creator>
				<category><![CDATA[Analysis]]></category>
		<category><![CDATA[Companies]]></category>
		<category><![CDATA[Features]]></category>
		<category><![CDATA[Human Resources]]></category>
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		<category><![CDATA[Triangle]]></category>
		<category><![CDATA[World Mail & Express Europe]]></category>
		<category><![CDATA[World Mail Awards]]></category>
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		<description><![CDATA[Applications for the World Mail Awards 2011 have closed, with the shortlist to be unveiled in April.]]></description>
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		<title>Leading light</title>
		<link>http://postandparcel.info/35333/in-depth/leading-light/</link>
		<comments>http://postandparcel.info/35333/in-depth/leading-light/#comments</comments>
		<pubDate>Thu, 25 Nov 2010 06:44:20 +0000</pubDate>
		<dc:creator>Chris Dolan</dc:creator>
				<category><![CDATA[Analysis]]></category>
		<category><![CDATA[Companies]]></category>
		<category><![CDATA[Features]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[In depth]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Retail]]></category>
		<category><![CDATA[Belgian Post Group]]></category>
		<category><![CDATA[bpost]]></category>
		<category><![CDATA[Thijs]]></category>
		<category><![CDATA[World Mail Awards]]></category>

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		<description><![CDATA[Johnny Thijs, CEO of bpost, spoke to Mail &#38; Express Review after his triumph in Copenhagen at the World Mail Awards earlier this year.   ]]></description>
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		<title>Rebuilding a war-ravaged Post</title>
		<link>http://postandparcel.info/35255/in-depth/rebuilding-a-war-ravaged-post/</link>
		<comments>http://postandparcel.info/35255/in-depth/rebuilding-a-war-ravaged-post/#comments</comments>
		<pubDate>Tue, 16 Nov 2010 14:31:09 +0000</pubDate>
		<dc:creator>Chris Dolan</dc:creator>
				<category><![CDATA[Analysis]]></category>
		<category><![CDATA[Features]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[In depth]]></category>
		<category><![CDATA[Markets]]></category>
		<category><![CDATA[Africa]]></category>
		<category><![CDATA[Congo]]></category>
		<category><![CDATA[Mail & Express Review]]></category>
		<category><![CDATA[Modd]]></category>

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		<description><![CDATA[Congo is a classic example of a developing post faced with challenges the developed world can barely imagine. ]]></description>
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		<title>Roy Mayall: The Unsorting Office</title>
		<link>http://postandparcel.info/34991/in-depth/roy-mayall-the-unsorting-office/</link>
		<comments>http://postandparcel.info/34991/in-depth/roy-mayall-the-unsorting-office/#comments</comments>
		<pubDate>Mon, 18 Oct 2010 11:10:31 +0000</pubDate>
		<dc:creator>Chris Dolan</dc:creator>
				<category><![CDATA[Analysis]]></category>
		<category><![CDATA[Features]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[In depth]]></category>
		<category><![CDATA[Markets]]></category>
		<category><![CDATA[Regulation]]></category>
		<category><![CDATA[privatisation]]></category>
		<category><![CDATA[Roy Mayall]]></category>
		<category><![CDATA[Royal Mail]]></category>
		<category><![CDATA[UK]]></category>

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		<description><![CDATA[Postal worker and industry commentator Roy Mayall on the recent developments at the UK operator.]]></description>
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		<title>Pigeon Post</title>
		<link>http://postandparcel.info/34457/in-depth/pigeon-post/</link>
		<comments>http://postandparcel.info/34457/in-depth/pigeon-post/#comments</comments>
		<pubDate>Fri, 20 Aug 2010 15:46:20 +0000</pubDate>
		<dc:creator>Chris Dolan</dc:creator>
				<category><![CDATA[Analysis]]></category>
		<category><![CDATA[Features]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[In depth]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Mail & Express Review]]></category>
		<category><![CDATA[MER]]></category>
		<category><![CDATA[Pigeon]]></category>

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		<description><![CDATA[In the second installment of Mail &#38; Express Review’s ‘Back to the Future’ series on historical mailing methods, Chris Dolan researches Pigeon Post.]]></description>
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		<title>A world’s first</title>
		<link>http://postandparcel.info/34116/in-depth/a-world%e2%80%99s-first/</link>
		<comments>http://postandparcel.info/34116/in-depth/a-world%e2%80%99s-first/#comments</comments>
		<pubDate>Thu, 29 Jul 2010 15:14:17 +0000</pubDate>
		<dc:creator>Chris Dolan</dc:creator>
				<category><![CDATA[Analysis]]></category>
		<category><![CDATA[Companies]]></category>
		<category><![CDATA[Features]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[In depth]]></category>
		<category><![CDATA[Markets]]></category>
		<category><![CDATA[Regulation]]></category>
		<category><![CDATA[Europe]]></category>
		<category><![CDATA[Lars Nordstrom]]></category>
		<category><![CDATA[MER]]></category>
		<category><![CDATA[Modd]]></category>
		<category><![CDATA[Posten Norden]]></category>

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		<description><![CDATA[Posten Norden was the host sponsor for June's World Mail &#38; Express Europe event in Copenhagen. Mail &#38; Express Review editor John Modd took the opportunity to talk with Lars G Nordstrom, President and Group CEO.]]></description>
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		<title>Aligning key success factors with customer needs</title>
		<link>http://postandparcel.info/33677/in-depth/aligning-key-success-factors-with-customer-needs/</link>
		<comments>http://postandparcel.info/33677/in-depth/aligning-key-success-factors-with-customer-needs/#comments</comments>
		<pubDate>Mon, 28 Jun 2010 08:03:15 +0000</pubDate>
		<dc:creator>Chris Dolan</dc:creator>
				<category><![CDATA[Analysis]]></category>
		<category><![CDATA[Features]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[In depth]]></category>
		<category><![CDATA[Markets]]></category>
		<category><![CDATA[Customer insight]]></category>
		<category><![CDATA[Customer needs]]></category>
		<category><![CDATA[Key success factors]]></category>
		<category><![CDATA[Worldwide]]></category>

		<guid isPermaLink="false">http://postandparcel.info/33677/features-human-resources-in-depth/aligning-key-success-factors-with-customer-needs/</guid>
		<description><![CDATA[Dennis Gilham on aligning key success factors for the postal sector with the needs of customers.]]></description>
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		<title>Content vs Contact</title>
		<link>http://postandparcel.info/33432/uncategorized/content-vs-contact/</link>
		<comments>http://postandparcel.info/33432/uncategorized/content-vs-contact/#comments</comments>
		<pubDate>Thu, 17 Jun 2010 23:01:05 +0000</pubDate>
		<dc:creator>Howard Wright</dc:creator>
				<category><![CDATA[Analysis]]></category>
		<category><![CDATA[Environment]]></category>
		<category><![CDATA[Features]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[In depth]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[CSR]]></category>
		<category><![CDATA[Scotland]]></category>
		<category><![CDATA[Wright]]></category>

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		<description><![CDATA[I recently flew to Inverness, to visit the Highlands and Islands Enterprise Agency, to talk about well-being in Remote Highland Communities, and how large corporates can support and learn from these groups.]]></description>
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		<title>Rocket Post: That’s one small step for mail…</title>
		<link>http://postandparcel.info/33442/in-depth/rocket-post-that%e2%80%99s-one-small-step-for-mail%e2%80%a6/</link>
		<comments>http://postandparcel.info/33442/in-depth/rocket-post-that%e2%80%99s-one-small-step-for-mail%e2%80%a6/#comments</comments>
		<pubDate>Thu, 03 Jun 2010 15:01:32 +0000</pubDate>
		<dc:creator>Chris Dolan</dc:creator>
				<category><![CDATA[Analysis]]></category>
		<category><![CDATA[Features]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[In depth]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Rocket Post]]></category>
		<category><![CDATA[Scotland]]></category>
		<category><![CDATA[Zucker]]></category>

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		<description><![CDATA[Post&#38;Parcel features an audacious attempt to deliver post by rockets.]]></description>
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		<title>Air crisis: The case for scenarios</title>
		<link>http://postandparcel.info/32799/in-depth/the-case-for-scenarios/</link>
		<comments>http://postandparcel.info/32799/in-depth/the-case-for-scenarios/#comments</comments>
		<pubDate>Tue, 20 Apr 2010 15:06:45 +0000</pubDate>
		<dc:creator>Howard Wright</dc:creator>
				<category><![CDATA[Analysis]]></category>
		<category><![CDATA[Environment]]></category>
		<category><![CDATA[Features]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[In depth]]></category>
		<category><![CDATA[Planning]]></category>
		<category><![CDATA[Scenario]]></category>
		<category><![CDATA[Volcano]]></category>
		<category><![CDATA[Wright]]></category>

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		<description><![CDATA[This week has seen one of the strongest cases for scenario planning unfold as the volcano in Iceland brings air travel to a halt in Europe. ]]></description>
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