What will be the outcome of more liberalisation in the postal market?
Increased competition drives service quality, promoting demand and creating jobs |
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Cherry picking of previously protected services hitting revenues and jobs within Posts |
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More freedom for Posts to operate as businesses, leading to growth and job creation |
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Further industry consolidation and increased power of major players |
What should operators prioritise in order to remain competitive?
Technological investment |
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All three options are crucial |
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Using retail as a means of recouping lost mail revenue |
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Cost cutting |
What will be the most exciting development in the industry in 2011?
EU liberalisation |
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Global economic recovery |
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The growth of e-commerce |
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The rise of digital mail box solutions |
As the postal industry continues to innovate, what should be top priority?
Preserving traditional mail |
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Pursuing e-commerce and retail opportunities |
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The development of hybrid mail |
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Carbon emission cutbacks |
Can B2B Parcels and B2C live together in the same network?
Yes |
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No |
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Don't know |
Declining mail volumes mean
Deregulation should be halted |
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USO has to be modernised |
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USO prices have to increase |
How will you remember 2009?
Continuing job cuts, poor financial results and service cut backs - roll on 2010 |
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All three. We are unemployed, environmentally-friendly robots! |
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Technological and Internet-based solutions showed that they are the future |
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The year the mail and express industries began taking climate change seriously |
All around the world there appear to be the green shoots of economic recovery showing after the recession. Do you think:
Things will be very different in the future - management has been deeply scarred by this downturn and will be far more conscious of the need to be prudent on both investment and costs |
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Recovery, what recovery, we are still in recession and there's still worse to come! |
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I have no idea - given the turmoil of the last two years, who can possibly predict the future |
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Post recession we will soon be back to boom time again - business will be positive about a return to good times and things will soon be as they were a couple of years ago |
Given the plethora of postal strikes around the world, do you think:
The unions are primarily to blame - refusing to accept the pressures posts are under |
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The management are primarily to blame - they have handled change badly |
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No-one's to blame - its an inevitable consequence of an industry experiencing change |
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Each dispute is different - depends on local circumstances |
Is the mail and express industry serious about the environment?
Not sure - think many companies are just doing it for show |
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Possibly - although they have been slow to address the issues |
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Yes - there are some great initiatives going on |
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Are you kidding - all those cars, trucks, planes! No way |
