Royal Mail: Impact of the pandemic clear but notable improvements this quarter
Royal Mail has issued its Universal Service Obligation (USO) Quality of Service report for the first quarter ending June 2021.
Read MoreTag: Quality of Service
Royal Mail exceeds Quality of Service targets
Royal Mail has published its latest performance report. Second Class mail has exceeded its regulatory Quality of Service target for the first three quarters of the financial year 2019-20, delivering 98.8 % of mail within three working days (target 98.5 %).
Read More
Royal Mail exceeds Quality of Service targets
Royal Mail’s latest Quality of Service report reveals that the Company has exceeded its annual regulatory Quality of Service targets for First and Second Class mail, for the first half of the financial year 2019-20.
Read More
Royal Mail exceeds first and second class delivery targets
Royal Mail’s latest Quality of Service report reveals that the Company has exceeded its regulatory Quality of Service targets for First and Second Class mail, for the first quarter of the financial year 2019-20.
Read More
Royal Mail exceeds annual delivery target for Second Class mail, misses target for First Class
Royal Mail’s Quality of Service report for the financial year 2018-2019, published today, reveals it has exceeded its regulatory Second Class mail target of 98.5 per cent, with 98.6 per cent of this mail delivered within three working days.
Read MoreMER Magazine
The Mail & Express Review (MER) Magazine is our quarterly print publication. Packed with original content and thought-provoking features, MER is a must-read for those who want the inside track on the industry.