Swiss Post’s My Post 24 parcel terminals get off to a good start

Since last November, Swiss Post has put 19 terminals into operation in German-speaking and French-speaking Switzerland. By mid-July, there will be 22. There has been a positive response from customers to the service: several hundred parcels are already sent and received using My Post 24 each day. Swiss Post is planning a nationwide network at well-frequented locations in the medium term.

Swiss Post is on schedule in bringing its parcel terminals into service. There are now terminals in the cantons of St. Gallen, Zurich, Berne, Solothurn, Basel, Lucerne, Geneva, Vaud and Valais. Swiss Post is planning an expansion of its My Post 24 services, for example by making it possible in the future for customers to receive registered letters at the parcel terminals. There are also plans to install parcel terminals in residential areas. These new developments make life more convenient for customers, because they can combine their parcel business with the other errands they are running, and can increasingly take care of it closer to home.

Besides My Post 24, Swiss Post services include pick@home, which allows customers to have their parcels collected from home or another address by the mail carrier. In addition, online retailers can instruct Swiss Post to deliver their parcels in the evenings or on Saturdays. Missed parcels and registered letters can be managed online. And with PickPost, customers can have their consignments delivered to over 700 alternative locations.