Donahoe reveals new USPS executive team

Patrick Donahoe, the new USPS postmaster general, has ended his first week in charge by announcing his management team. The executives will “work directly with him in creating a more profitable, nimble US Postal Service, able to compete aggressively in the marketplace and provide exemplary customer service”, the company said.

Donahoe identified four, core business strategies: strengthening the business to customer channel; improving the customer experience; growing the package business; and becoming a leaner, faster, smarter organisation.

“The challenges we face as an organisation require that we do many things differently in the coming years and that we drive change at a faster pace than we ever have,” Donahoe said. “We must break down structural challenges to change and empower our executives, managers and employees to achieve at a higher level.”

The executive leadership team includes:

– Paul Vogel, president and chief marketing/sales officer: Vogel is responsible for all product management and development, retail and commercial products and services, commercial sales and will build a strong platform of offerings to meet the demands of an increasingly digital world.

– Megan Brennan, chief operating officer: Brennan has served as vice president for the Eastern Area for the past four years and will lead all network and process improvements and the allocation of people and resources.

– Joseph Corbett, chief financial officer: Corbett continues in his role as CFO, applying financial rigor to Postal strategy development and management decision-making.

– Tony Vegliante, chief human resources officer: Vegliante continues in his role as CHRO and will drive major efforts relating to the development of the workforce to enable the Poster Service to operate with greater speed and flexibility.

– Ellis Burgoyne, chief information officer:  Burgoyne will oversee all systems and data management to help develop new products quickly and fully leverage the network to meet changing customer needs. He leaves a position as vice president, Southwest Area.

– Mary Anne Gibbons, general counsel: Gibbons will continue to provide expert legal advice and counsel to decision making and help navigate the many regulations and laws that govern the Postal Service business.

The position of deputy postmaster general remains vacant at this time.

“This team is uniquely qualified and capable of leading the Postal Service through a time of great challenges and opportunities,” Donahoe said. “I have great confidence in their ability to work together to drive beneficial change to improve our competitive posture.”