DHL Express launches five service points in Dubai
DHL Express has launched five fully-automated DHL Service Point 24/7 outlets in Dubai as part of a pilot project. The move comes in association with the Department of Economic Development (DED) in Dubai.
The initiative is aimed at “elevating Dubai’s logistics capacity through the development of innovations that drive efficiencies within the industry sector”, it was confirmed.
The initiative stems from the City Logistics programme developed by DHL’s innovation unit, DHL Solutions & Innovations (DSI), in partnership with the DED in 2009.
In the launch phase, the DHL Service Point 24/7 can potentially yield a combined carbon reduction of 80 tons per annum. In the expanded phase the reduction in carbon is expected to rise to 280 tons per year.
H.E Sami Al Qamzi, director general, DED said: “The logistics sector plays a vital role in growing our economy and the commencement of ground-breaking services such as DHL Service Point 24/7 cements Dubai’s position as a pioneer and thought-leader in the region.”
“Dubai is the first city outside of Germany to pilot the deployment of DHL Service Point 24/7 and DHL is proud to be leading the introduction of new logistics innovations to our customers in the UAE, in collaboration with the Department of Economic Development.” said Frank-Uwe Ungerer, country manager, DHL Express UAE. “In addition to harnessing the power of technology to improve logistics solutions, DHL Service Point 24/7 offers our customers more flexibility and convenience to help maintain their competitive advantage.”
Developed in Germany, Service Point 24/7 is described as a “pioneering urban logistics solution in the form of a secure stand-alone outlet that gives customers the convenience and flexibility of collecting and dropping-off their shipments whenever it suits.”
In Germany, DHL has been using similar service points since 2001. Now more than one and a half million customers use more than 2,500 points across the country.
The five unique DHL Service Point 24/7 outlets operate 24 hours a day, seven days a week.
The outlets are located at the Deira City Centre and Khalid Bin Waleed RTA metro stations, DIFC Building 5, Dubai Internet City Block 11 and the Emarat Service Station on Al Wasl Road.
