FedEx Draws Up India Tech Plan
Federal Express Corp (FedEx) has announced its technology strategy for India. This includes introduction of technology solutions like the FedEx InSight and FedEx Global Trade Manager in the country.
It has also deployed hundreds of handheld pocket computers with the FedEx couriers. Addressing the media FedEx India managing director Jacques Creeten said, “We have introduced a couple of hundred of handhelds in India. There are similar experiments in West Asia and Europe, but on a smaller scale.”
Globally, the company was replacing machines that capture airway bills at customer premises, with the new handheld PCs to enable couriers advise customers on country specific documentation requirements and provide information on service availability by country, postal code or city name, he said.
The Global Trade Manager launched by FedEx will give online consultancy on customs paper work for small and medium enterprises wh-ile FedEx Insig-ht is a tracking solution.