Survey of mail centre managers – operational element, includes effects of internet, downsizing, technolgoy advancements, merging of print-mail.
This is part 2 of the report, part 1 focuses on wage issues.
P:LibraryPostalMSM US Annual Wage & Operations Survey 2 04.pdf
Part 1 is saved in P:LibraryPostalMSM US Annual Wage & Operations Survey 1 04.pdf
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