Royal Mail and Marketworks unveil eBay trading solution for retailers
Royal Mail and eCommerce solutions provider Marketworks today announced a one-stop-shop solution for major retailers and home shopping companies who want to start trading on eBay.co.uk.
Retailers can tap into eBay’s global trading platform, but still concentrate on core sales channels, by using the Marketworks and Royal Mail partnership to manage all aspects of an eBay operation – from storefront design, item listing and order management, online marketing activities through to product warehousing and goods fulfilment.
Founded in September 1995, eBay is The World''''''''s Online Marketplace® for the sale of goods and services by a diverse community of individuals and businesses. Today, the eBay community includes 135 million registered members from around the world and ten million users on eBay.co.uk. People spend more time on eBay than any other online site, making it the most popular shopping destination on the Internet
Marketworks has provided eBay sales management software and services since 2000 and is eBay’s largest Certified Solution Provider facilitating more than one million transactions monthly.
Marketworks has enhanced its offering through the Royal Mail partnership to attract larger retailers through a complete supply chain offering, encompassing its range of management services with Royal Mail’s warehousing and fulfilment expertise.
The Royal Mail and Marketworks partnership enables retailers to use eBay as a channel to complement other sales activities, especially for trading overstock, end-of-life and refurbished items or goods that have been returned because they were not wanted, rather than damaged.
The partnership combines Royal Mail’s expertise in broader supply chain solutions and warehousing with Marketworks’ eBay and e-commerce expertise to deliver a compelling solution for merchants of all sizes.
Kyle Antcliff, Vice-President International, Marketworks, said: “What we have found is that large companies want the brand exposure and growth but don’t want to deal with taking on the burden of developing a new channel.
“To this end, Royal Mail and Marketworks have developed a turnkey offering that aims to maximize the benefit but minimize organisational headaches associated with the channel.”
Richard Roche, Head of Multi-Channel Retail at Royal Mail, said: “Several merchants have already begun to benefit from this offering and we are talking to other companies that have expressed interest. As eCommerce has grown, companies are looking for outsourced solution partners that enable them to eliminate costs and operational headaches.
“Royal Mail is already the leading delivery company for Internet retailers but it also has great experience and expertise in broader supply chain solutions, including warehousing. It has brought these capabilities together to provide a seamless offering for retailers who want to take advantage of new channels cost effectively and with the minimum of fuss. Our relationship with Marketworks delivers an outsourced eCommerce solution that solves a growing market need.”
He added: “This partnership with Marketworks is an example of how Royal Mail continues to look at ways that it can provide innovative solutions to meet the needs of our customers across all sectors.”
Azita Qadri, who is responsible for helping eBay''''''''s biggest sellers, many of which are small and medium sized businesses commented: "eBay.co.uk really is the best place for businesses, large or small, to get a ready-made website that will attract footfall from regular eBay users searching for their items.
“eBay is enabling businesses to reach new audiences and to sell off surplus stock. The Marketworks and Royal Mail partnership will be a helpful resource tool for these businesses.”
Retailers interested in finding out more about the service should e-mail Royal Mail at [email protected]
Ends
Issued on behalf of Royal Mail
148 Old Street
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www.royalmail.com
For further information please contact:
Rebecca Rodi at Cohn & Wolfe: Tel: 020 7331 5442 or at [email protected]
Jo Swift at Cohn & Wolfe: Tel: 020 7331 5476 or at [email protected]
About Marketworks:
Marketworks is a leading provider of sales automation software and marketing services for multi-channel online selling. As eBay’s largest Certified Solution Provider, and with an international presence in six countries, Marketworks is committed to driving customers’ sales and profits by eliminating operational, channel and geographic barriers associated with selling online. For further information on the Atlanta-based company, please go to www.marketworks.com.
About Royal Mail:
Royal Mail delivers 83 million items a day to the UK’s 27 million addresses and develops dedicated and tailored supply chain and logistics solutions to meet the specific needs of its range of customers across all sectors.
