Royal Mail launches new daily collection service from customers’ doors

Royal Mail has launched a parcel pick-up service – Parcel Collect – in certain postcode areas of West England as part of a phased roll-out of the service. 

Parcel Collect is a new daily collection service from customers’ doors or a nominated safe place.

Customers in certain postcode areas of West England can pay for their postage and collection online or via the Royal Mail app and opt for ‘Parcel Collect’. Royal Mail will then pick up the parcel from their door or nominated safe place for 72p per parcel, in addition to postage costs. Parcel Collect is also available for pre-paid return items at a cost of 60p per item.

Royal Mail can collect up to five parcels per address. Parcel Collect is available six days a week and can be booked up to five days in advance and up to midnight the day before.

Nick Landon, Chief Commercial Officer at Royal Mail, said: “Parcel Collect makes it easier to access Royal Mail services than ever before. Whether you’re up against time and working from home, selling online or sending a gift to make someone’s day, Royal Mail Parcel Collect is here to help. The launch of Parcel Collect is part of our commitment to providing a great experience for our customers and delivering greater convenience.”