Amazon extends returns window over peak

Amazon is making returning more convenient this holiday season by giving customers more time to make a decision on keeping that gift or holiday purchase with an even longer returns window.

Most items shipped between October 1 and December 31, 2020, can be returned until January 31, 2021. In addition, Amazon is helping make returns even easier at over 500 Whole Foods Market stores across the country by offering a box-free, label-free return option. This option is also available at other locations including Amazon Books, Amazon 4-star, Amazon Fresh grocery stores, Amazon Go stores, UPS Store locations, Kohl’s, and more.

“During a holiday season that might be more unpredictable than year’s past, our employees want to help customers have one less thing to think about by giving customers more time to return, and by providing a variety of free, convenient, and easy return options this year,” said Libby Johnson McKee, Director, Amazon WW Returns, ReCommerce and Sustainability. “Our hope is that by offering so many return options—from tens of thousands of drop-off locations to shipping an item back—as well as more time to think about making a return, customers can relax and shop with confidence this holiday season.”