The USPS engages Servigistics to transform service parts operations
Award-Winning Service Parts Management Solution Selected to Reduce Inventory, Maintain High Service Levels and Achieve Service Network Visibility for Nation’s Postal Service
Servigistics, the leading provider of service parts management solutions, announced today that The United States Postal Service (“USPS”) will implement the Servigistics solution to manage its nationwide service parts network, as part of the company’s new Enhanced Spare Parts Initiative (“eSPIN Initiative”).
With more than USD350 million in service parts inventory supporting approximately 500 field stocking locations around the country, the USPS is replacing its first-generation service parts planning software with the Servigisitcs Service Parts Management Solution to maintain its high rate of mail processing equipment uptime, critical for the movement of postal mail product, while reducing excess inventory, increasing inventory turns, lowering costs and improving visibility across its service parts network. With the Servigistics solution, the USPS will also avoid new purchases for service parts, while increasing forecast accuracy and parts availability nationwide.
“The USPS is one of the most visible service companies in the world, touching the lives of millions of households and businesses every day,” said Eric Hinkle, Servigistics CEO. “They join a growing list of companies who are replacing their first generation service parts planning systems with Servigistics, and to say we are thrilled the USPS has selected Servigistics as their partner for eSPIN is an understatement. We are confident in our ability to help them achieve their service-related goals, and look forward to a deep, lasting relationship.”
In January of 2005, the USPS issued an extensive Request for Proposal (RFP) and evaluated several service parts management solution providers to replace its existing technology, a process that culminated in the selection of Servigistics. Some of the requirements included a web-based architecture, ease of use and multi-echelon optimization capability.
