PACK & SEND: There is no doubt commerce and consumer behaviour has forever changed

PACK & SEND has delivered global system-wide sales of AUD $42.09 million for the six months ended December 31, representing an increase of over 30% over the prior corresponding period.

The strong sales growth was achieved in all PACK & SEND’s geographies (Australia, UK and New Zealand), evidence of the robustness of its unique third-party logistics model. The company is a technology driven logistics enterprise with a physical network of over 140 franchise Service Centres servicing the high growth parcel, freight and eCommerce fulfilment market.

PACK & SEND franchisees also reported substantial lifts in profits in the first half of FY2021 as sales grew on a business model with relatively fixed operating costs. The strong sales and profit performance helped stimulate the sale of 14 franchises in the first half of FY21, including 9 existing franchisees who made the investment to acquire their 2nd or 3rd  Service Centre.

CEO, Michael Paul said the results reflected the investment in its technology solutions, powerful marketing techniques and the great effort and commitment of its local franchisee entrepreneurs and the Corporate Support Office team.

“There is no doubt commerce and consumer behaviour has forever changed as a result of COVID and we are continuing to invest and innovate to even better serve our customers in the future and add value to franchisee businesses” said Paul.