DHL Express has opened its first Australian shopping centre Service Point
DHL Express has opened its first Australian shopping centre Service Point in Sydney.
The 63-square metre store, located at Stockland Merrylands, provides customers with greater access to DHL’s express parcel shipment services, and enables them to ship to more than 220 countries and territories.
The company’s first standalone Service Point gives customers the option to lodge a shipment in-person, in addition to the company’s 13 existing Service Points across Australia. Customers can continue to book a courier pick-up at their home or business address through the MyDHL+ website.
“Until recently, our Service Points have been located near airports or in business parks, some distance from the main shopping areas frequented by consumers. During the pandemic, with the closure of Australia’s international borders, more people chose DHL’s express delivery service to send important shipments overseas to their family and friends. With this new retail Service Point at Merrylands, we’re stepping into the retail sector to make express delivery services more accessible and convenient for all our customers,” Gary Edstein, CEO and Senior Vice President, DHL Express Australia and Papua New Guinea said.
At the new Service Point, DHL staff will be available seven days a week to assist customers with international shipping advice and parcel packaging supplies. Merrylands was chosen as the most strategic location for the store following an analysis of the postcodes that most customers were travelling from to visit existing DHL Service Points in Sydney. The store is expected to cater to popular shipping destinations including India, China, Lebanon, and the Philippines.
