DHL Parcel UK: using what3words to benefit even more customers

what3words and DHL Parcel UK partnership continues to grow as the location technology is now available for DHL Parcel UK’s retail partners at checkout 

Customers, whether small businesses or large e-commerce players can add a what3words field at checkout to enable shoppers to specify exactly where they want their deliveries to go. Once entered at checkout, the what3words address is then seamlessly passed on to DHL Parcel UK so its couriers can find and navigate to delivery destinations with ease, no matter how hard they might be to find.

Last year, DHL Parcel UK announced that it had rolled out the what3words location technology to its UK Parcel App. This new integration represents an exciting milestone in the partnership and a huge opportunity for UK retailers to enhance the addressing information they capture from a customer at checkout.

Peter Fuller, CEO, DHL Parcel UK says: “The latest stage of our partnership with what3words really extends the benefits to more customers and consumers. It gives shoppers the convenience of being able to specify their exact delivery location at the point of check-out and gives retailers even more confidence that their goods will be received on time, without complication. It’s a smart, innovative solution that allows us to improve the quality of the service we offer even further.”

Chris Sheldrick, Co-founder and CEO of what3words adds: “what3words is now being used at critical points throughout DHL Parcel UK’s delivery infrastructure. This means that everyone, from a customer purchasing an item at checkout, right through to the courier can benefit from the precision of a what3words address. It’s fantastic working with DHL Parcel UK – a true innovator in the space, adopting new technologies to maintain and evolve the world-renowned service that it provides.”