DHL Express bags 2006 CIO Award
Express and logistics firm DHL was awarded the prestigious Chief Information Officer (CIO) Award at the recent CIO Asia Conference and Awards 2006 at the Grand Hyatt in Singapore.
The firm was selected among 100 Asian companies that yielded the greatest returns for their businesses by using technology and information technology (IT) projects and systems to derive the highest strategic value.
DHL was conferred with the CIO Award in recognition of its “Supply Chain Optimization” project.
The project is an IT initiative wherein DHL uses sophisticated supply chain tools and capabilities to provide in-depth analysis of customers’ supply chains to identify areas of improvement.
DHL Express Asia-Pacific CIO Nariman Karimi received the award on behalf of the firm.
“We are extremely delighted to win this award. It is an affirmation of the superior value proposition that DHL provides its customers. We view our customers as strategic partners, which is why DHL has continuously invested in superior technology and product functionality – to help them compete and gain a competitive advantage in today’s global market,” said Mr. Karimi.
DHL Asia-Pacific Vice-President for supply chain logistics and global care solutions Alec Ang said, “The project creates a platform for us to work with our customers to achieve excellence in supply chain management. Equally important, the implementation of this project enables us to optimize DHL’s internal network configuration, resulting in cost savings and improved efficiencies which are passed back to our customers.”
The initiative was managed by DHL’s Global Customer Solutions (GCS) business unit, which was established in response to the changing scale of customer relationships and the need for a single point of contact across all markets. DHL GCS works with DHL’s express and logistics units to develop new products based on emerging industry trends and evolving customer requirements.
DHL’s global online network is administered by three IT service centers located in Arizona, USA; Prague, Czech Republic; and Cyberjaya, Malaysia. The centers provide round-the-clock access to information databases as well as user software and tools so that customers have continuous access to information such as shipment tracing, order management, and other services.
For his part, DHL Express Philippines country manager Larry Llamzon said, “This latest award is one of the many accolades DHL has won in recognition of its dedication and commitment to providing customers with top-notch logistics solutions.”
The CIO Awards is an annual event held by IT publication CIO Asia to recognize the top five organizations on the CIO 100 index that have generated the highest achievable returns on their IT investments.
CIO Asia is a leading IT publication launched in 1987 to address issues vital to the success of CIOs worldwide.
