“The Australia Post Metro service raises the bar for customers”

“The Australia Post Metro service raises the bar for customers”

Australia Post has just expanded its next-day delivery service, Australia Post Metro, to Adelaide. This delivery service provides eligible retailers and their customers with speed and more certainty when they shop online.

The launch of the new service is a direct response to the Adelaide community continuing to embrace the online shopping trend with consistent year-on-year eCommerce growth with online purchases 15.2% higher than in 2019 and nearly 500,000 households shopping online in the past year.1

Recent data found that 68% of online shoppers are likely to abandon their shopping cart if they feel the delivery method is too slow.2 Australia Post Metro addresses these changing consumer needs and helps retailers entice customers to finalise their online purchase.

Gary Starr, Australia Post Executive General Manager Parcel, Post and eCommerce Services said the flexibility and reliability that next-day delivery provides customers was becoming increasingly important, as the desire for fast fulfilment continues to be a key factor in online sales.

“We’ve been listening to our customers, and know they expect more certainty, simplicity and speed when ordering online. The Australia Post Metro service raises the bar for customers – prioritising next day delivery in metropolitan areas enabling us to respond to that demand and deliver parcels to customers’ doors sooner.

“We already have some of the country’s largest retailers using the Australia Post Metro service covering the lifestyle, fashion, beauty and FMCG space, with more retailers coming online every month. This new service provides a more agile, flexible delivery option as we head into our busiest time of year.” Mr. Starr said.

Jo-Ann Hicks, Director of BIG W’s Ecom and Digital business says, “BIG W is excited to offer Australia Post’s next day delivery service to our Adelaide customers, giving them the opportunity to receive their BIG W shopping quickly by ordering online. Next day delivery joins many convenient ways to shop at BIG W including Pick up and Direct to Boot services.”

In less than a year since the launch of Australia Post Metro across Australia, more than 2.6 million parcels have been delivered and this is expected to continue growing strongly as demand for this product increases, and new retail partners come on board.

Relevant Directory Listings

Listing image

PasarEx

PasarEx is a Colombian company that provides international express transportation services for air cargo, packages and documents, and last mile services for electronic commerce platforms. PasarEx is positioned in the logistics market in Colombia due to its rapid response and personalized attention and the use […]

Find out more

Other Directory Listings

Advertisement

Advertisement

Advertisement

P&P Poll

Loading

What's the future of the postal USO?

Thank you for voting
You have already voted on this poll!
Please select an option!



MER Magazine


The Mail & Express Review (MER) Magazine is our quarterly print publication. Packed with original content and thought-provoking features, MER is a must-read for those who want the inside track on the industry.

 

News Archive

Pin It on Pinterest

Post & Parcel
Logistics UK: aligning regulations will make it easier to integrate electric vehicles into fleets
InPost CEO on 2024: our total volume surpassed 1 billion parcels
SingPost welcomes Neo Su Yin back as  Group Chief Operating Officer
Evri: Almost 4,000 parcels delivered to UK households every minute in peak delivery weeks
Parcelhero: Customer expectations and the financial realities for smaller e-commerce sites are increasingly at odds
Logistics UK: aligning regulations will make it easier to integrate electric vehicles into fleets
InPost CEO on 2024: our total volume surpassed 1 billion parcels
SingPost welcomes Neo Su Yin back as  Group Chief Operating Officer
Evri: Almost 4,000 parcels delivered to UK households every minute in peak delivery weeks
Parcelhero: Customer expectations and the financial realities for smaller e-commerce sites are increasingly at odds
“The Australia Post Metro service raises the bar for customers”
1
2
3
4
5
Listing image
Listing image
Listing image
Listing image
Sendle: Canada Post strike is a cautionary tale for Australia
Australia Post on Peak: We want to reassure customers that we are more prepared than ever
Australia Post: it’s crucial that customers carefully check the authenticity of any communication they receive about deliveries
Australia Post “continues to face structural challenges in its Letters business that are expected to only get worse”
Share This