Quadient to make “life easier” for rail customers in the North of England
Quadient has announced an agreement with Northern to roll out Parcel Pending by Quadient open network lockers at up to 50 railway stations across the North of England.
The lockers have already been installed in stations across West Yorkshire, Derbyshire, Lancashire, Greater Manchester and South Yorkshire, with another 12 stations expected to receive lockers by the end of the month. Additionally, a further 30 stations across the Northern network are currently being identified for locker installation by spring 2025.
“Our stations are at the heart of the communities they serve and as such they are the perfect base for other popular services that people require,” said Mark Powles, commercial and customer director at Northern. “Access to parcel delivery lockers at stations is something our customers have told us makes their life easier, as they combine travelling with collecting or dropping off their parcels. Quadient has a great reputation for customer service, and we are delighted to partner with them to bring their services to thousands of our customers each and every day.”
Northern operates 2,500 services a day to more than 500 stations across the North of England, making it the second largest train operator in the UK.
“Railways like Northern play a crucial role in connecting communities, and Parcel Pending by Quadient’s open network lockers connect carriers, retailers, consumers, locker hosts and local businesses to send and receive parcels in a reliable, 24/7, convenient and secure manner,” said Katia Bourgeais-Crémel, Director of Locker Automation Europe at Quadient. “Typical locations for Quadient lockers include petrol stations, car parks, supermarkets, food establishments and now, Northern rail stations. With about 100 million passenger journeys made each year on Northern’s network, we are excited to bring the convenience of automated lockers to their customers and to expand the network for our carrier and retail partners.”
