Masterlink Express receives an award in the prestigious Europroduct competition
Masterlink Express received the prestigious Europroduct 2006 award in the Service category for The Monitored Tender Delivery service.
This years edition of the Europroduct competition has just finished. The competition grants distinctions to companies, which offer their services to big, medium and small sized firms and to individual contractors. These services should ensure complex customer service in all activities, as well as fulfill the European and global markets expectations.
It is our great pleasure to inform you that Masterlink Express was awarded the Europroduct 2006 title in the Service category for the bespoke Monitored Tender Delivery service. The idea of the Monitored Tender Delivery service is to cover the demand of Masterlinks regular customers for prompt delivery of business materials, especially tender offers.
This service is available only for regular Masterlink clients, who have signed agreements with the company. The service is realized in compliance with a specially created procedure. The customer, when ordering this service, is certain that Masterlink will preferentially treat his/her parcel, which during the whole process of shipment is monitored and is additionally distinct from other parcels by a differently marked envelope. The importance of such a parcel is also underlined by the instant communication within the company, which means providing the customer with information about the successful delivery maximum 2 hours after the service realization.
As a standard service MTD is realized in whole of the country with restricted time delivery in certain city zones. If the customer wishes to set a different time delivery than Masterlinks standard offer, the possibility of fulfilling such a request is each time individually considered.
Our goal was not only to introduce a new service, but also to provide our customers with high quality and certainty that the entrusted parcels, which often are very important, will be delivered within the highest standards and strict time regimes, says Rafa³ Naw³oka, General Director Masterlink Express.
EUROPRODUCT is a prestigious distinction that not only effectively promotes Polish goods and services that are successfully competing with EU goods and services, but also sets a challenge to those companies that are faced with the growing demands of the EU market.
