Pos Malaysia financial figures down
Pos Malaysia Berhad today announced its financial results for the fourth quarter (Q4) and the full financial year 2024. The Group recorded RM459 million in revenue for the quarter ended 31 December 2024, representing a marginal decrease of 0.6 per cent compared to Q4 2023.
Net revenue stood at RM1,853 million for the full year, reflecting a slight decline of 0.9 per cent year-on-year.
Despite challenges such as the ongoing and structural decline in traditional mail volumes, which fell by 9 per cent due to the shift towards digital communication, the Group experienced positive growth in its parcel segment. Driven by service-led market share gains in both the B2B and B2C sectors, parcel volumes grew by 13 per cent year-on-year, highlighting the strength of Pos Malaysia’s strategic transformation and market-leading service levels.
“As we navigate an evolving market, we remain committed to executing our transformation plan and have observed promising improvements across key business focus areas. Furthermore, we achieved progress in operational efficiencies by optimising our mail and parcel network, managing our workforce effectively, and leveraging our extensive and unparalleled national infrastructure,” said Charles Brewer, Group Chief Executive Officer of Pos Malaysia.
Strong Performance Across Key Business Segments
Pos Aviation continued to perform strongly, benefiting from increased flight frequencies, growing demand for in-flight catering and cargo handling services, and the expansion of its aviation engineering solutions.
Pos Malaysia has continued to diversify its offerings beyond traditional postal services as part of its broader strategic direction. By the end of 2024, the Group successfully launched 50 Pos Shop outlets nationwide, leveraging its extensive retail footprint to introduce new, customer-focused business initiatives. Although still in the early stages, initial results have been encouraging, and the full benefits are expected to materialise over time.
“Our focus remains on delivering exceptional service, expanding our capabilities, enhancing the end-to-end customer journey, and ensuring long-term sustainability and value for our business and stakeholders,” Brewer added.
