DHL eCommerce: The investment reflects our confidence in British business
DHL eCommerce, the e-commerce logistics specialist of DHL Group has opened its newest parcel hub in the UK. The 25,000 m² facility, located south of Coventry Airport, in the West Midlands, will support the growth of domestic and international e-commerce for UK businesses, creating up to 600 local jobs and enabling the company to significantly expand its market share.
The hub forms part of DHL eCommerce’s £482m investment in the UK announced in 2022, aimed at increasing capacity and setting a new benchmark in parcel automation. The site also features a 48-door cross-dock facility and secure bonded storage as well as customs capabilities to support the expansion of international trade.
DHL eCommerce welcomed Business Minister Justin Madders to the site opening. On the impact of DHL’s investment, he said: “The West Midlands is a powerhouse for investment, and this state-of-the-art hub in Coventry will not only create hundreds of local jobs but give a major boost to our logistics sector and speed up delivery times for consumers.
“The UK is open for business, and DHL’s investment is the latest vote of confidence in the country which will deliver economic growth and raise living standards, showing our Plan for Change is working.”
Pablo Ciano, CEO of DHL eCommerce, states: “More than any other European market, e-commerce in the UK is booming and is expected to reach a £176 billion turnover by 2029. With our latest addition to our network, we are significantly expanding our processing and sorting capacity, ensuring we are perfectly equipped to address our customers’ needs and support their business growth. This is another important step in optimising our UK network to provide our customers with reliable, affordable, and more sustainable parcel services.”
Developed with sustainability at the fore, the site has achieved BREEAM ‘Excellent’ status, thanks to features that minimise its environmental impact including 7,000m² of solar panels, LED lighting and landscaping to protect the area’s natural biodiversity. DHL has also equipped the site with 120 EV charging points for both cars and LGVs.
Stuart Hill, CEO of DHL eCommerce UK, says: “As e-commerce continues to shape the way we live and work, this expansion will enable us to meet growing demand. The investment reflects our confidence in British business and our dedication to helping our customers thrive in the digital marketplace through innovation and best-in-class service delivery. By increasing our capacity with a state-of-the-art operation, we’re creating long-term jobs, growth opportunities for our customers and a blueprint for more sustainable logistics.”
