Co-op: Growing our quick commerce channel is a core part of our strategic approach
Uber Eats and Co-op have announced a three-year extension of their quick commerce partnership, further strengthening Co-op’s commitment to fast, convenient and quality online home deliveries across the UK.
The partnership, which started in 2022, has seen the number of Co-op stores where Uber Eats is available increase to more than 1,300 as Co-op has grown to become the UK’s leading quick commerce grocery supermarket through its own online shop and strategic partners.
This extended partnership builds on the success of Uber Eats and Co-op’s relationship which provides rapid, reliable and convenient grocery deliveries to communities nationwide.
Deepening the relationship, Co-op will extend its work with Uber Direct – Uber’s white-label last-mile delivery service. Uber Direct already offers a seamless delivery service from Co-op’s own online shop, and will now work closely with Co-op on deliveries for orders placed via the convenience retailer’s newly launched App, ‘Peckish’ – which is dedicated to supporting independent local grocery retailers in communities across the UK.
Unveiled last month (February) in a supermarket first, Peckish is available to small, often family-owned, independent grocery retailers and enables them to provide an online grocery shopping and delivery service to their local customers. Peckish overcomes barriers that independent retailers all-too-often face when moving to sell online, including cost, scale and resource, and allows smaller-scale bricks and mortar retailers to have a presence online and, helps more consumers to shop local and support their high street stores.
Co-op is committed to creating value and investing to create stronger and more resilient communities. Its approach to quick commerce sees Co-op stores act as fulfilment hubs in the community, with products picked in the local store and delivered quickly and conveniently locally to ensure the high street store benefits from online demand.
The partnership extension will also see Co-op continue to offer member price savings for Uber Eats users. Uber Eats was the first delivery platform to include Co-op member price savings, with Co-op’s more than 6 million member-owners able to access savings on approaching 200 products when ordering groceries and everyday essentials through Uber’s app.
Chris Conway, Co-op Quick Commerce Director, said: “Growing our quick commerce channel is a core part of our strategic approach, and I am delighted to extend and deepen our successful partnership with Uber Eats. Innovation is fundamental to our approach, whether extending reach and choice, creating value through member price savings, or, delivering the Peckish app to give independent grocery retailers a voice online. We see consumer appetite for quick, easy and convenient grocery delivery continue to grow and the agreement with Uber Eats marks the start of a new chapter where we will work together to meet the evolving needs of shoppers and, to grow Co-op’s leading q-comm channel.”
Alex Troughton, Regional General Manager of Uber Eats Grocery and Retail UK and EMEA said “Uber Eats and Co-op have built a strong and successful partnership, making grocery shopping more convenient than ever. We’re thrilled to extend this collaboration and introduce Uber Direct, which will allow Co-op to serve even more customers through its own digital channels while continuing to offer delivery via Uber Eats,”.
