PHLPost collaborates with international counterparts to bolster its operational efficiency
The Philippines has achieved a significant milestone by moving to level 5 in the Universal Postal Union’s (UPU) Integrated Index for Postal Development (2IPD) ranking in the world, with Japan ranking 10th the highest.
This recognition highlights the country’s continued commitment to advancing its postal services, driven by its dedication to good governance and strengthening connectivity across the nation from previously being ranked 4 in 2023 and 2022.
The announcement was made during the Asian-Pacific Postal Leaders Forum in Jaipur India sponsored by the UPU, APPU, the Government of India, and the India Post
The 2IPDs ranking, released by the UPU, assesses the performance and development of postal systems globally based on key metrics such as reliability, reach, relevance, and resilience. The Philippines’ improved ranking underscores the Philippine Postal Corporation’s (PHLPost) efforts and its initiatives to modernize and enhance postal services in alignment with international standards while prioritizing good governance and transparency in its operations.
“We are extremely proud of this achievement. When I took office in 2023 we were level 4, my goal is to move up to 6 by the term of President Marcos. And moving another notch higher after a year we are very much delighted that the UPU sees the progress of the Philippines. I am thankful to the Assistant Postmaster Generals, to the Area Directors, to the support of the Board of Directors, and to the men and women of PHLPost for working on this. In the end, this is a reflection of our dedication to improving postal operations and services in the country through good governance. Our leveling up to level 5 best in the world is a testament to the hard work that we continue to implement to serve the Filipino people better,” said Postmaster General and CEO Luis D. Carlos of PHLPost.
This 2IPD ranking is one of the key goals set by Postmaster General and CEO Luis D. Carlos, aiming to elevate the Philippines from level 4 to level 6 by the end of President Bongbong Marcos’ term. PHLPost remains committed to further enhancing its operations, ensuring the Philippine postal system remains competitive and resilient in an increasingly digital and interconnected world.
PHLPost has collaborated with international counterparts to bolster its operational efficiency. For instance, representatives from Japan’s Ministry of Internal Affairs and Communications and Japan Post conducted a mission to PHLPost facilities. This collaboration aimed to enhance mail dispatch and operations, thereby improving PHLPost’s Integrated Index for Postal Development Score in terms of reliability.
This scorecard is based on the International Quality of Service (IQRS) system which serves as a measurement tool used to assess the efficiency and reliability of postal services. It focuses on on-time delivery or compliance with set transit times for international mail, End-to-end tracking, Data accuracy, and Operational compliance.
Among the key factors contributing to this ranking are PHLPost’s enhanced mail and parcel delivery systems, and expanded partnerships with e-commerce platforms. These developments have significantly improved the efficiency and accessibility of postal services nationwide considering that Domestic and International Express Mail Delivery prices are now 40% lower compared to leading couriers in the Philippines.
Additionally, PHLPost has strengthened its commitment to good governance and transparency by implementing stringent accountability measures, ensuring ethical practices, and fostering public trust in its services. Through these efforts, PHLPost continues to set a high standard for postal development.
PHLPost remains committed to further enhancing its operations, ensuring the Philippine postal system remains competitive and resilient in an increasingly digital and interconnected world.
