Scurri: As we look into 2026, our focus continues to be giving retailers greater control
Delivery management platform and post-purchase experience provider, Scurri, today announced it processed 180 million shipments through its platform last year, increasing from 154 million in 2024. Scurri facilitated a Gross Merchandise Value (GMV) of total shipments of €19.2 billion, up from €16.5 billion the previous year.
November 2025 set a new milestone as the highest individual month for shipment volume in Scurri’s history, reflecting the company’s growing role as a critical enabler for ecommerce retailers during peak trading periods. Scurri exited the year with an average annual run rate exceeding 200 million shipments and €20 billion GMV, positioning the platform for continued expansion into 2026.
Rory O’Connor, Founder and CEO of Scurri, commented: “2025 was a defining year for Scurri. Our focus on innovation, operational excellence and customer partnership enabled us to support retailers’ delivery experience, through their most demanding peak trading periods, while delivering superior post-purchase experiences for shoppers. With record shipment volumes and GMV now flowing through our platform, we’re helping brands enhance customer delivery experience while also optimising cost-to-serve, a combination that has never been more critical in ecommerce.”
Scurri also welcomed several prominent new clients in 2025 across its suite of solutions, including Scurri Connect, and Scurri Track Plus. These included Bella and Duke, The Select Group, Sweatband.com, Oushk Pharmacy, and Open24seven. Additionally, 159 new carrier services were added to the platform, adding enhanced agility into its operation while expanding retailers’ options for seamless delivery services for shoppers.
Customer satisfaction remained a top priority, with Scurri achieving industry-leading metrics including a 97% CSAT score, and 99.998% platform uptime, underscoring its reputation for both reliability and excellence.
“As we look into 2026, our focus continues to be giving retailers greater control, clearer insight and more delivery choice, all while elevating their customer delivery experience beyond checkout. With our platform now operating across 200 million shipments on an annualised basis, we are exceptionally well positioned for the next phase of our growth and to continue supporting the ecommerce sector as a trusted customer delivery experience partner.” concluded O’Connor.
