Correos implements the ‘Mercury' track & trace system

Correos has established its new information system, ‘Mercury’. Based on ‘Track & Trace’ technology, the new system allows Correos to track the 220 million registered shipments it manages every year.

‘Mercury’ allows Correos’ customers to check the status of any shipments sent. Customers can check their shipment status online or by contacting either the call centre or the post offices involved. Correos customers will soon be able to access their shipping information via mobile phones.

‘Mercury’ is a part of the Integra Plan, an initiative that encompasses all the projects and plans of action promoted by Correos in order to equip itself with the most modern and efficient TIC, information technology and communications.

The new application, uses self-adhesive bar coded labels and radio frequency identification tags to provide information on the shipment route. This gives shippers precise information allowing staff to pin point the exact location of items as they are processed.

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