USPS International Service Center honoured with Certificate of Excellence
The International Service Center (ISC) in Miami, Fla., is being recognized with an International Post Corporation (IPC) Certificate of Excellence for exceeding the highest international standards in mail processing.
“This demonstrates that our dedication to excellence throughout the entire Postal Service is paying off,” said Postmaster General John E. Potter. “We’re very proud of this achievement and the employees who earned it by delivering top-notch service for our customers every day.”
Paul Vogel, managing director and senior vice president of global business for the Postal Service, said the honor is particularly noteworthy because it marks certification of all five international centers. Chicago’s J.T. Weeker ISC was certified in 2004, the New York (JFK) ISC was certified in 2006, the Los Angeles and San Francisco ISCs were certified earlier this year, and Miami joins the list today.
“The U.S. Postal Service is the first national post worldwide to earn IPC certification of its entire international processing network,” said Vogel. “It’s an amazing achievement considering the volume of mail we handle for customers in nearly every nation in the world. We are proud to be an example for other countries as we work cooperatively to improve mail standards around the globe.”
Achieving certification is a year-long process that includes stringent on-site reviews to verify that nearly 200 standards are met. The IPC awards certification for a three-year period, and conducts periodic validation to ensure that a facility maintains its high performance levels.
The IPC is a cooperative association of 23 national postal administrations and operators from North America, Europe and the Pacific. IPC President and Chief Executive Officer Herbert-Michael Zapf has traveled from Belgium to present the award and recognize ISC employees at an event today.
The Miami center employs more than 280 people and processes more than 24 million pounds of mail per year.
