Royal Mail flogs 75,000 'lost in the post' items

Royal Mail has admitted selling off thousands of items that got ‘lost in the post’ to help meet its running costs. The troubled company sells the contents of about 75,000 undelivered packages every year, at the risk of enraging hordes of customers already frustrated that their post has gone astray.

Even customers who paid over the odds for premium ‘secure’ services to cover valuable items have been shocked to find their goods put up for auction, in an operation that could be netting the postal giant millions of pounds a year.
The scandal was exposed by retired teacher John Beattie after he discovered that a set of antique bagpipes, which Royal Mail had lost, were for sale on internet auction site eBay.
Royal Mail spokeswoman admitted: “About 500,000 undeliverable parcels are sent to Royal Mail’s return letter centre every year.
“They are kept for up to six months, after which a proportion – about 15 per cent – is sent to auction, with the proceeds making a contribution to the centre’s annual GBP 10million running costs.”
She said some of the money was given to charity, but would not disclose how much.