Postwatch: Meeting of the Counters Advisory Group

The Postwatch Counters Advisory Group convened today (Tuesday 11th September) for the fourth time this year. The group comprises a wide range of stakeholders with an interest in the future of the post office network and the needs of its customers.

The group’s aim is to promote the views, concerns and interests of all consumers and in particular people with disabilities, the elderly, those on low incomes and people who reside in rural areas.

The session enabled Postwatch and Post Office Ltd to update stakeholders on the plans for public consultation and how customers will be informed of proposals. Members recognized the continuing challenges facing the network and will continue their work on post office issues in the coming year.