DHL USA chosen as exclusive carrier for Chico's online and catalog business
DHL announced today it is has been chosen by fashion apparel retailer Chico’s FAS, Inc. as its direct-to-consumer delivery service provider. DHL will serve Chico’s online and catalog sales business, providing US domestic and international express services to support its retail distribution network.
Chico’s operates 965 women’s specialty stores, including stores in 48 states, the District of Columbia, the U.S. Virgin Islands and Puerto Rico operating under the Chico’s, White House | Black Market and Soma Intimates names.
Through the new agreement Chico’s and its related brands will use DHL@home business-to-residential service to deliver directly to their consumers nationwide. All shipments ordered by customers through online, catalog, or 800 number sales will be fulfilled at Chico’s Distribution Center in Winder, Ga., and transported to DHL locations nationwide – with the U.S. Postal Service handling the final mile delivery as part of the DHL@home service offering.
DHL will also be the express delivery provider for Chico’s international customers – many of whom are Americans living abroad who want access to the unique styles offered by Chico’s, White House | Black Market and Soma Intimates. These customers will now have access to Chico’s fashions wherever they live, in over 225 countries and territories served by DHL.
“We’re delighted to have Chico’s as a partner and help them enhance the experience for their customers, whether in-store or at home,” said Charles Brewer, executive vice president of sales for DHL. “Many of the leading fashion brands like Chico’s are now taking advantage of the resources DHL has in place to help them receive fully integrated shipping and logistics solutions that optimize time-to-market, and increase reliability and visibility within the supply chain.”