TNT Indonesia expands facilities to cater growing market demands
The economic potential of Indonesia has encouraged TNT, Amsterdam-based international express operator, to further its commitment in the country. With the growing demand of customers, recently TNT inaugurates its new office located in the heart of South Jakarta business district, Jl. Antasari Raya, Cilandak and deployed 40 additional Mobile Workers. These facilities are part of TNT’s continued investment in Indonesia and TNT’s aggressive expansion in Southeast Asia region to achieve 10 to 15 percent revenue growth for 2007.
The new premise is a four-stories building, supported with on-line system connected to TNT’s network capabilities in technology. It will provide services to existing TNT’s customers based in Southern Jakarta, which are mainly oil and mining companies for heavyweight shipments services. With the new office, TNT looks forward to seize more business opportunities and enlarge its market share in express industry.
Peter Langley, Director of TNT Indonesia during the opening said, “The new office is certainly strengthen TNT’s network especially in Jabodetabek area. We have more strategic location with better access, which enables us to enlarge our customer database in Southern Jakarta and Bogor. We are optimistic to win more accounts and leverage our leadership in the market.”
Previously, TNT has established offices in Kelapa Gading, Karawaci, Taman Soewarna Cengkareng, Cibitung, and CBD Sudirman, which covers key business centers in Jabodetabek with prominent customers from manufacturing, telecommunications, oil and mining, and life sciences.
Adjacent to the new office opening, TNT also distributes around 40 Mobile Worker units throughout its offices in Indonesia, which complements the existing 95 units in operations. Mobile Worker is a wireless hand held devices supported with scanner, which enables Ground Service Agents/couriers to receive new job allocations as well as send and receive consignment pick up and delivery information through one device in real-time manner.
Commenting on the improvement of Mobile Worker units, Harsinto Huang, Operations Director of TNT Indonesia stated, “It is important for TNT to deliver best services to its customers by implementing the latest technology and deploy the most innovative and competitive working practices. Mobile Worker is an added value; offering efficient and reliable services, which enable us to upload real-time information for customers to access 24 hours daily. Mobile Worker can make a real difference to customers operating in time-critical businesses.”
With this system, the customer can track the status of each shipment within 10 minutes after the shipment is being picked up by a TNT courier, giving a hassle-free service for TNT customers’ confident that their shipments will be delivered in a safe and timely manner.
