DHL Express Selects DMTI Spatial to Streamline Delivery Routes with Location Intelligence

DMTI Spatial (DMTI) has been selected by DHL Express to provide comprehensive mapping data to optimize its facility and driver routing of its packages by moving from an address-based routing system to a 6 digit postal code boundary framework for its more than 100 locations across Canada. DHL Express Canada picks up and delivers over 300,000 packages on a daily basis. Using DMTI’s Platinum Postal Suite™, DHL can apply national postal code information with unmatched precision down to the neighborhood level ensuring accuracy and reliability in pick-up and delivery services for their customers.

Prior to purchasing the Platinum Postal Suite, DHL’s ability to accurately pinpoint addresses was limited. They had limited ability to analyze routes, make queries for more detailed information within different areas or accurately map routes by major intersection and cross streets. Using postal level demographic and geographic feature data from the Platinum Postal Suite, DHL can precisely define dispatch territories and market segment patterns providing opportunities to streamline their processes, save money and improve customer satisfaction.

“We needed a comprehensive solution that gave us the ability to analyze our routes, realize new efficiencies and provide accurate information for our operations,” explained Lenore Zara, Industrial Engineering Specialist for DHL Express. “DMTI Spatial has detailed and reliable national coverage of Canadian postal geography making them our mapping data vendor of choice.”