DHL and RAC Auto Windscreens work 'through-the-night'

RAC Auto Windscreens, the leading automotive glazing supplier in the UK, has selected DHL Exel Supply Chain to optimize its deliveries to fitting centers across the UK.

DHL offers the company a comprehensive solution including a ‘through-the-night’ service platform that guarantees all 127 fitting centers daily deliveries of windscreens and laminate glass before 8.00am.

The re-engineered supply chain will significantly improve delivery times – leading to increased stock availability at the start of each working day and higher technician productivity at the fitting centers. The use of custom-made stillages – a steel roller cage tailored to carry windscreens and laminate glass – will drastically reduce the level of damages incurred before the introduction of stillages by DHL Exel Supply Chain.

DHL drivers will collect the windscreens from RAC Auto Windscreen’s central warehouse at Witton, Birmingham, for direct delivery or to DHL’s outbase facilities in Manchester, Avonmouth, Luton and Mossend. At these outbases the stillages will be reloaded onto rigid vehicles for onward delivery to the remaining fitting centers across England, Scotland, Wales and Northern Ireland.

Simon Hobbs, Automotive Director UK at DHL Exel Supply Chain, said: “We are very pleased that RAC Auto Windscreens has put its ‘supply chain faith’ in us. The company will be able to benefit from the extensive aftermarket expertise we have built up over the last few decades in the automotive industry, both in the UK and across the globe. Its customers will definitely notice the difference and will be enjoying even better service levels at the fitting centers.”

David Walker, Director of Service Delivery at RAC Auto Windscreens, added: “We needed to look at the way we distributed our increasing volumes of windscreens. Working with DHL Exel Supply Chain, we will be using larger delivery vehicles with deliveries being made to all fitting centers overnight. This will enable us to give improved service to our customers through greater stock availability.”