Correos bolstered its workforce with 1,800 new hires for the Christmas campaign
In order to maintain postal and parcel service standards, on 1 December CORREOS activated its reinforcement measures for the Christmas Campaign, in which over 500 million postal objects will be distributed in conjunction with the Christmas holidays: 15 pct more that the average number of deliveries in the rest of the months of the year.
Specifically, CORREOS hired 1,825 workers to bolster its staff in the sorting centres, for deliveries and for customer service in its network of offices. Furthermore, the postal employees will work nearly 60,000 hours of overtime.
In addition to the usual deliveries, last Saturday 15th December the postal workers delivered 10 million letters and parcels, and there are plans to make a special delivery next Saturday, 22 December. Likewise, other deliveries will be scheduled, if the urgent mail requires so, or in the towns considered necessary to attend to the extra volume of deliveries due to local festivities.
CORREOS has also bolstered transport and links to necessary points, and will collect the post from the letter boxes more often on the days and in the towns where the greatest volume of deliveries are forecasted. Furthermore, the introduction of the new MARABÚ II computer system, included this year in the letter box collections, will contribute decisively to improving this process.
To attend to this peak in postal traffic, CORREOS’ 16 automatic sorting offices will work 24 hours a day, Sundays and public holidays included, so all the automatic processing equipment for both normal post and A4 paper size post will be kept fully operational throughout the Christmas Campaign.
The post offices have also reinforced their customer service staff for posting and collecting their deliveries.
All these measures guarantee that the massive amount of post and parcels at Christmas is distributed in the normal times and with CORREOS’ quality and service standards. Postal delivery is up-to-date and normalised. It is important to note that the nearly 40,000 CORREOS postmen and women, including the rural postmen and women, make around 25 million deliveries each regular working day at Christmas.
