Moneygram® and Post Office® deliver greater peace of mind to international money transfers
Post Office® and MoneyGram® have welcomed the introduction of the UK Remittances Task Force Customer Charter, supported by the Department for International Development.
MoneyGram is one of the founder signatories to the new charter which aims to ensure greater transparency and security of service for the millions of people across the UK who send money transfers worth an estimated GBP 2.3 bn abroad each year.
The UK is one of the largest remittance markets in the world. In many cases cash is being sent to friends and family overseas to cover educational or medical fees, or emergency funds, playing a vital role in international development.
MoneyGram’s international money transfer service is available at all 14,000 Post Office® branches nationwide making it the largest provider in the UK to sign up to the charter – its participation in the scheme ensures that over half of the UK’s transfer outlets will immediately comply with its standards.
The MoneyGram service at the Post Office® is fully in line with the charter’s standards which aim to ensure customers understand the fees and exchange rates that will apply to their transactions before completion, as well defining the information required to ensure secure delivery to the recipient e.g. location of collection points and timescales for delivery.
John Hempsey, CEO MoneyGram International Ltd, said: “We strive to lead the market in providing affordable, reliable and secure international money transfer services. Our endorsement and sign up to the new charter signifies our commitment to ensuring customers have complete confidence they will receive the highest levels of service and security when sending money abroad by MoneyGram”.
Post Office® senior banking manager Ian Sadler said: “As one of the UK’s most trusted brands, the Post Office® is committed to ensuring all of its products and services are transparent and fair. We welcome the new charter as an official stamp of approval that MoneyGram at Post Office® offers our customers, who undertake well over one million transactions each year, total peace of mind when using the service.”
The Post Office® and MoneyGram have a long term commitment to leading the way in providing international money transfer services which customers can trust to offer high levels of speed and security. The recent introduction of a new computerised system allows cash to securely travel in just ten minutes* from any Post Office® to 138,000 MoneyGram locations across the world.
MoneyGram has offered an international money transfer service with the Post Office® since 1997. It is not necessary to have a bank account to send or receive a MoneyGram money transfer.
MoneyGram is part of the Post Office®’s extensive financial services range, which also includes a full bureau de change service, travel, motor and home insurance, competitive savings rates and a credit card offering 0 per cent commission of all overseas transactions.
