Royal Mail plans mobile working for 130,000 (UK)

Royal Mail is planning to give more of its workforce mobile devices to link up remotely with various back-office applications in use across the organisation.

It has put out a tender for a framework agreement to supply mobile application, systems integration, service management and in-life management support for a pool of up to 130,000 mobile devices that it is yet to buy.

The framework agreement – a formal arrangement with suppliers to establish the precise terms of numerous linked contracts – will run for an initial two years with annual extension options available for a further three years.

The contracts up for grabs include one to provide project management and lifecycle assurance and another covering systems integration.

A third contract covers service management, including but not confined to incident management, problem management, change management, release management and security management.

The management of the 130,000 or so handheld devices is covered in a separate contract designed to keep the hardware working and up-to-date at all times.

Royal Mail has said it expects to engage in a “competitive dialogue” with up to five service providers before placing the contracts.

Royal Mail is planning to give more of its workforce mobile devices to link up remotely with various back-office applications in use across the organisation.

It has put out a tender for a framework agreement to supply mobile application, systems integration, service management and in-life management support for a pool of up to 130,000 mobile devices that it is yet to buy.

The framework agreement – a formal arrangement with suppliers to establish the precise terms of numerous linked contracts – will run for an initial two years with annual extension options available for a further three years.

The contracts up for grabs include one to provide project management and lifecycle assurance and another covering systems integration.

A third contract covers service management, including but not confined to incident management, problem management, change management, release management and security management.

The management of the 130,000 or so handheld devices is covered in a separate contract designed to keep the hardware working and up-to-date at all times.

Royal Mail has said it expects to engage in a “competitive dialogue” with up to five service providers before placing the contracts.