Royal Mail goes digital (UK)
After trials on hand-held tracker/scanners carried out by 700 Royal Mail postal workers ended in March, Royal Mail is to expand the installation of the technology throughout its fleet of vehicles.
The scanner/trackers (PDAs) are already in use by other postal and parcel operators but Royal Mail has been testing different types to establish which work best in the field. So far, none have been a great success for postal workers operating on foot, but one has been selected for use in vehicles throughout the network. The name of the manufacturer will be announced shortly.
The scanners include an emergency 999 facility to provide added protection for users, the ability to scan signatures for delivery verification, as well as log collection points in real time via GPS.
The CWU, which was initially concerned that the introduction of the technology would enable Royal Mail to ‘spy’ on workers, has agreed that the new equipment would provide an important enhancement to services as well as added protection for operatives – providing a code of conduct is agreed between the CWU and Royal Mail.
After trials on hand-held tracker/scanners carried out by 700 Royal Mail postal workers ended in March, Royal Mail is to expand the installation of the technology throughout its fleet of vehicles.
The scanner/trackers (PDAs) are already in use by other postal and parcel operators but Royal Mail has been testing different types to establish which work best in the field. So far, none have been a great success for postal workers operating on foot, but one has been selected for use in vehicles throughout the network. The name of the manufacturer will be announced shortly.
The scanners include an emergency 999 facility to provide added protection for users, the ability to scan signatures for delivery verification, as well as log collection points in real time via GPS.
The CWU, which was initially concerned that the introduction of the technology would enable Royal Mail to ‘spy’ on workers, has agreed that the new equipment would provide an important enhancement to services as well as added protection for operatives – providing a code of conduct is agreed between the CWU and Royal Mail.
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